Q: Where are you located?
A: Our partner physicians are located in Dallas, Texas and Houston, Texas. Should you choose to travel to one of our locations, we will do our best to ensure your trip is as effortless as possible.
Q: What is your specialty?
A: NueStep helps patients understand options for chronic foot pain procedures and connects them to leading surgeons and interventional pain management specialists. Our partner physicians provide medical procedures for over 15 conditions of the foot from ankle pain to diabetic neuropathy. Our partner physicians use a minimally invasive approach whenever possible, helping you get back on your feet sooner and with more ease.
Q: How are you different from other minimally invasive foot surgery providers?
A: Most minimally invasive foot surgery providers offer one procedure and may only be interested in evaluating whether a patient can have the procedure—not whether that procedure is the most appropriate treatment for the patient’s specific case. NueStep is an ethics-driven company that focuses on providing the most appropriate recommendation to each patient based on a review of his or her specific case and medical history—whether or not our partner physicians offer the recommended treatment. In addition, we have a team of experts behind the scenes to make sure every aspect of the process is smooth. Your Patient Coordinator will verify your insurance, handle all scheduling, and answer any questions along the way.
Q: How is the NueStep approach unique?
A: Our highly trained specialists can accurately diagnose and, if needed, release the pressure, or “decompress” the entrapped nerve, for long-term relief of your painful symptoms. This cutting-edge approach represents a major improvement in the treatment of chronic foot and ankle pain when other traditional treatments have failed.
Q: Are Nuestep procedures covered by insurance?
A: We work with most private insurance providers to offer the most affordable solution for your chronic foot pain. We are happy to have our insurance department verify your benefits and work on that end to give you answers you can trust. We can also help identify ways to make you feel more comfortable about any out pocket costs.
Q: What types of foot pain do you treat?
A: We are able to connect you to physicians who treat a wide variety of conditions.